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Order 2+ and save 10% with code: GOZ10
Order 2+ and save 10% with code: GOZ10

Frequently Asked Questions



Browse through these FAQs to find answers to commonly raised questions.

I have an incorrect item in my order, what should I do?

Can I modify my order after I have placed it?

Can I cancelled my order after I have placed it?

What do I do if I recieve faulty item in my order?

I am missing a product from my order, what should I do?

Fulfillment Errors vs. Customer Errors

Will you refund the shipping charges on my parcel?

I have cancelled my order. Will my money be available again?